Itil service transition

Itil service transition
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About the Course

This qualification provides a complete overview of service transition including all its related activities such as ensuring effective service transition & improving service transition in an organization.


Learning Objectives - In this module, you will learn about the managerial & supervisory aspects of ITIL processes covered in the service transition stage (but excludes day-to-day operation of process which is covered in RCV-capability module. Understanding the Purpose, Scope & Objective of each service transition process and they generate value

Topics - Managerial & Supervisory aspects of ITIL Processes in the service transition stage, Purpose & Objective of different service transition process.

 

In these volatile markets, industries need to adopt best practices for process management, in order to ensure that they stay ahead of the competition and generate profits. The Information Technology Infrastructure Library (ITIL®) is a core set of best practices for IT service management which serve to align IT services with business needs. ITS brings you a course on ITIL® Foundation that introduces the key elements, concepts and terminology used in the ITIL® Service Lifecycle. With ample exercises, mock tests and a comprehensive courseware, you will be thoroughly prepared to attempt the ITIL® Foundation certification and implement the principles to meet real-world challenges. Note that ProICT is an Accredited Training Organization(ATO) of PEOPLECERT and a Certified Partner of Axelos for ITIL® Trainings.

The ITIL® Foundation online training programme trains candidates to communicate effectively in their companies as well as with customers and decreases response time. ProICT  provides online classes in the subject that are conducted by their highly trained faculty. The E-learning program is well structured and keeps you ahead of your competitors.

What you will learn?

On completion of this workshop and successful attempt of the examination, candidates will become proficient in:

  • Thoroughly understand the concepts, terms and terminology of ITIL®
  • Understand ITIL® best practices and how to implement them to streamline processes for continuous improvement
  • Understand the fundamentals of Service Management and Service Lifecycle to improve business decisions and optimize customer expectations
  • Get thorough preparation for ITIL® Foundation certification
 
For your practical work, we will help you setup ProICT's Virtual Machine in your System. This will be a local access for you. The required installation guide is present in LMS.